Category Archives: Capability

Employee meeting

The challenges of feedback

I remember the first time I got feedback on a piece of writing at work – there was so much red ink on that sheet of A4 my initial thought was: ‘oh no, there’s so much wrong with it.’ At […]

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If it’s fixed, break it: the advantages of having a growth mindset

Original illustration by Mark Winter Developing a growth mindset is an emerging trend in learning and development. Although the concept is often applied in schools, it’s becoming increasingly popular in organisations too. And with good reason: having a growth mindset […]

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Step away from your inbox: why ‘always on’ isn’t always fun

On 1 January 2017, a law that gives workers the ‘right to disconnect’ from technology came into effect in France. Considering we find ourselves in what has been dubbed the ‘always on’ culture, this was a timely move. In fact, […]

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Is deep work another productivity fad? Photo by Allef Vinicius

Is deep work another productivity fad?

At first glance, deep work sounds like a productivity fad – the type that fits in with waking up early and standing desks. But there’s more to it than meets the eye. The term ‘deep work’ was coined by Cal […]

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Do you have a ‘Silver Strategy’? Planning for an older workforce

Retirement used to be a time to put your feet up, to bow out of the labour force, perhaps to enjoy hobbies that you no longer need to fit around work. But it’s becoming increasingly clear that the boundary between […]

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Don’t write words, write music

“This sentence has five words. Here are five more words. Five-word sentences are fine. But several together become monotonous. Listen to what is happening. The writing is getting boring. The sound of it drones. It’s like a stuck record. The […]

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On a Plate

For all those who believe that unadulterated free market economies mean that hard work and talent give everyone the same chances in life – this is a beautifully crafted retort by Toby Morris… – Ghassan Karian

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Are miserable employees good for Amazon’s business?

Almost everyone, including the critics, has granted that Amazon’s culture – as depicted by the recent New York Times exposé – provides the company with an edge at least for the time being. Amazon’s defenders have gone on the offensive. They […]

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How do perceptions of the gender pay gap compare to the facts?

The gender pay gap report published last week by the Chartered Management Institute (CMI) has created a flurry of media reaction and response. It controversially shows a consistent gender gap in reward that increases with age. While younger workers (age […]

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Cracking the glass ceiling – what part does language play?

“When I did have a female boss they do tend to be a bit more emotional than men you know… Some women can play the fact they are a woman …in general I just find [men in the workplace] to […]

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Why flexible working is no silver bullet against stress

The health watchdog NICE has weighed in on the flexible working debate and issued guidance that companies should be doing more to ‘make employees feel appreciated’, arguing that this could have a considerable impact on public health. According to NICE, […]

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How to live with email

‘Emails are sapping the life out of Britain’s workforce’ – this is how The Times reported the government advisor Sir Cary’s Cooper’s presentation to the British Psychological Society in Liverpool on its front page last week. But this isn’t really […]

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How engagement really drives business performance

We all know that employee engagement has a tangible impact on the business bottom line – but for too long that discussion has been rooted in employee metrics, such as levels of absenteeism and retention / turnover. Sure, these are […]

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Is the glass ceiling really cracking? What the latest research says

It feels like a landmark weekend for gender equality. Hillary Clinton announced she is running for the 2016 US Presidential race. And the Oxford-Cambridge Boat Race featured female crews racing the same course on the same day as the men […]

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